Refund Policy
Sure! Here's a professional and customer-friendly Refund Policy page tailored for your jewelry store Sarory.com:
Refund Policy
Last Updated: [June 22, 2025]
Thank you for shopping at Sarory.com. We take pride in offering carefully curated and handcrafted jewelry. If you are not completely satisfied with your purchase, we're here to help.
📦 Returns
We accept returns within 14 days of receiving your order. To be eligible for a return:
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Your item must be unused, unworn, and in the same condition that you received it.
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It must be in the original packaging.
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Items marked as final sale or custom-made are not eligible for return.
To initiate a return, please contact us at support@sarory.com with your order number and reason for return.
💸 Refunds
Once we receive and inspect your returned item, we will notify you via email. If approved, your refund will be processed to your original method of payment within 5–10 business days.
Please note:
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Shipping fees are non-refundable.
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Sarory is not responsible for return shipping costs unless the item arrived damaged or incorrect.
🔁 Exchanges
We currently do not offer direct exchanges. If you would like a different item, please return the original and place a new order.
❗ Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please email us within 3 days of delivery at support@sarory.com with photos of the item and packaging. We will gladly send a replacement or issue a refund.
📍 Address for Returns
We will provide the return address after you contact us. Do not send any items without contacting us first.
If you have any questions about our refund policy, please feel free to contact us at support@sarory.com. We're here to help!